Professional Front office Management

Professional Front office Management Hayes, David K. Primary Author Ninemeier, Jack Primary Author Woods, Robert Primary Author mixed material bibliography England Pearson 2014 monographic 1st en English 649p The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest. Hotel Industry Management 647.940689781292026985 Podomoro University Digital Library 647.94068 Woo p 2017.03.1713 My Library 647.94068 Woo p 2017.03.1720 My Library 647.94068 Woo p Professional_Front_office_Management.png.png 1587 2017-03-09 15:38:09 2017-03-15 09:43:27 machine generated