Professional Front office Management

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Professional Front office Management

The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest.

Statement of Responsibility

Author(s)

Hayes, David K. - Personal Name
Ninemeier, Jack - Personal Name
Woods, Robert - Personal Name

Edition

1st

Call Number

647.94068 Woo p

ISBN/ISSN

9781292026985

Subject(s)

Hotel Industry Management

Classification

647.94068

Series Title

GMD

Text

Language

English

Publisher

Pearson

Publishing Year

2014

Publishing Place

England

Collation

649p

Specific Detail Info

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