Managing Beverage Operations 2nd edition

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Managing Beverage Operations 2nd edition

The new edition of this textbook (formerly titled Managing Beverage Service) focuses on the successful elements of a beverage operation, based on research to identify those that are thriving. Discussions of leadership and supervision focus on the management and leadership practices specific to a beverage operation, including emotional intelligence and the importance of relationships, communication, recruitment and training, and motivation and performance reviews.

Statement of Responsibility

Author(s)

Cichy, Ronald F - Personal Name
Kotschevar, Lendal - Personal Name

Edition

2nd

Call Number

647.95 Cic m

ISBN/ISSN

9780866123549

Subject(s)

Beverage Management

Classification

647.95

Series Title

GMD

Text

Language

English

Publisher

American Hotel & Lodging

Publishing Year

2010

Publishing Place

Michigan

Collation

396p

Specific Detail Info

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