Your Professional Image for Excellence Michael, Angie Primary Author mixed material bibliography USA Delmar Cengage Learning 2000 monographic en English

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214p. This book provides comprehensive coverage of service and image fundamentals and their application in hotel and restaurant management and service. Every nuance of the hospitality industry is discussed in depth, from appearance, grooming, and uniforms to body language, customer relations, and business etiquette. Include universal standards and cross-cultural communication prepare students to deal with guests of varied backgrounds with ease, focus on professional dress for men and women in hospitality, casual days, uniform, and universal standards. Business Etiquette Uniform Dress Image Hospitality 646.39780766815841 Podomoro University Digital Library 646.3 Mic b 2014.12.0421 My Library 646.3 Mic b 2014.12.0422 My Library 646.3 Mic b WhatsApp_Image_2021-11-17_at_16.29.51.jpeg.jpeg 175 2014-12-11 10:30:16 2021-11-17 16:30:48 machine generated