Supervision in the Hospitality Industry 5th edition

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Supervision in the Hospitality Industry 5th edition

The fifth edition features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boarding; new information on the role of technology and social media on recruiting and reference checks; new information on the costs and benefits of training; and a discussion of the use of technology for employee scheduling, including scheduling software and company intranets.

Statement of Responsibility

Author(s)

Ninemeier, Jack - Personal Name
Kavanaugh, Raphael R - Personal Name

Edition

5th

Call Number

647.94068 Nin s

ISBN/ISSN

9780866124058

Subject(s)

Hotel Management

Classification

647.94068

Series Title

GMD

Text

Language

English

Publisher

American Hotel & Lodging

Publishing Year

2013

Publishing Place

USA

Collation

391p

Specific Detail Info

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