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Convention Management and Service 9th edition


This textbook provides readers with the most current and comprehensive coverage of the convention and meetings industry, with an in-depth look at conventions and meetings marketing, how to successfully sell to groups, and how to service their business after the sale. The first half of the textbook provides an overview of the industry and discusses the methods used to reach and market to meeting planners. The second half of the book provides an in-depth look at how to manage the various aspects of large group meetings and conventions, including registration; group room blocks; convention security; the shipping, setting up, and dismantling of exhibits; and the post-convention meeting.
Abbey, James R. - Personal Name
9th
647.94068 Abb c
9780866125086
647.94068
Text
English
American Hotel & Lodging
2015
USA
663p
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