Managing front Office Operation 9th edition

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Managing front Office Operation 9th edition

The ninth edition features a new section on payment card industry (PCI) compliance. This edition also features hundreds of small but important changes throughout the book to reflect today's new computer, Internet, self-service, and telephone technologies.

Statement of Responsibility

Author(s)

Kasavana, Michael - Personal Name

Edition

9th

Call Number

647.94 Kas m

ISBN/ISSN

9780866124126

Subject(s)

Front Office Operation
Hospitality Services

Classification

647.94

Series Title

GMD

Text

Language

English

Publisher

American Hotel & Lodging

Publishing Year

2013

Publishing Place

USA

Collation

650p

Specific Detail Info

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