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Pengaruh SDM, Bahan Baku, dan Peralatan Terhadap Kualitas Makanan di Hotel X Jakarta
This study aims to test and analyzes influence of short of equipment
on the quality of food based on Guest’s Voice at The Hotel X
Jakarta. Data is collected by direct observation by the write, the
research methodology used was a qualitative methodology because
based on the experience acquired by the writer itself. From the
result showed that : 1. There are 3 main factors that can affect the
qualities of food, there are raw material, human resources, and
facilities (equipments). 2. In this case, short of equipments bring
the influence very significant on the quality of food itself as
measured according to Guest’s Voice program. 3. At the time
being in a condition of hotel guests crowded or by being held the
event with capacity the number of a guest which crowded and so it
was quality of food was decreased, vice versa.
Baharsyah, Tomy Nur - Personal Name
Batch 1
NONE
Text
Indonesia
Podomoro University
2018
Jakarta
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