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Hospitality Strategic Management: Concepts and Cases, 2nd Edition


Updated to include the current models, theories, and hospitality practices, Hospitality Strategic Management: Concept and Cases, Second Edition is a comprehensive guide to strategic management in the international hospitality industry. Author Cathy A. Enz uses the case study approach to cover current topics such as innovation, entrepreneurship, leadership, ethics, and franchising. Eight full case studies with exhibits and documents address the areas of lodging, food service, tourism e-commerce, gaming, cruise lines, and airlines, making this book ideal for executive level training courses or hospitality industry executives interested in developing their strategic management skills.
Cathy A. Enz - Personal Name
2nd Edition
647.940 68 Enz h
978-0470083598
647.940 68 Enz h
Text
English
Wiley
2009
Hoboken, NJ
704 hlm
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