Peranan Pramusaji Terhadap Kepuasan Pelanggan(Studi Kasus di Le Bistrot Du Potager Gerland)

Record Detail Back

XML

Peranan Pramusaji Terhadap Kepuasan Pelanggan(Studi Kasus di Le Bistrot Du Potager Gerland)

Le Bistrot du potager Gerland is a bistrot-style restaurant that has a bar in the middle of the dining room. The atmosphere of the restaurant is unique, comfortable, integrated with music and with an open kitchen concept, allowing customers to see directly the activities in the kitchen. Have a waitress with free clothes, creating a relaxed atmosphere and a chef who has more than 10 (ten) years of experience. This study describes the role of waitresses on customer satisfaction. The research method used is observation, interview, documentation, and data analyzed to obtain the desired summary results. The results of the study will show the role of servants in providing services to customers, which will affect customer satisfaction.

Statement of Responsibility

Author(s)

Wijaya, Bella Yudha - Personal Name

Edition

Batch 1

Call Number

ISBN/ISSN

Subject(s)

Hotel Business
Prodi Bisnis Perhotelan

Classification

NONE

Series Title

GMD

Text

Language

Indonesia

Publisher

Podomoro University

Publishing Year

2019

Publishing Place

Jakarta

Collation

42 p

Specific Detail Info

http://repository.podomorouniversity.ac.id/316/

File Attachment

LOADING LIST...

Availability

LOADING LIST...