Hotel Front Office Management 5th edition

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Hotel Front Office Management 5th edition

The foremost guide to managing hotel front office operations. Exploring the unique management and operational challenges of the fast-growing lodging industry, hotel front office management, fifth edition uses a human resources approach to offer insight into a hotel front office manager's role. This updated fifth edition continues to emphasize management as a central role in the industry. While presenting the latest concepts and application entry-level managers need in today's global and modernized front office. This fifth edition include: technology information updates(internet social media impact within marketing and sales departments,reservation , guestroom technology and others and more sustainability, globalization, risk management,and new case study.

Statement of Responsibility

Author(s)

Bardi, James A. - Personal Name

Edition

5th Ed.

Call Number

647.94 Bar h

ISBN/ISSN

9780470637524

Subject(s)

Hotel Management
Front Office

Classification

647.94

Series Title

GMD

Text

Language

English

Publisher

John Wiley & Sons, Inc

Publishing Year

2011

Publishing Place

New Jersey

Collation

492p

Specific Detail Info

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