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Hospitality Strategic Management: Concept and Cases
This book contain about the current models, theories, and hospitality practices. This edition is a comprehensive guide to strategic management in the international hospitality industry. The author uses the case study approach to cover current topics such as innovation, entrepreneurship, leadership, ethics, and franchising. Eight full case studies with exhibits and documents address the areas of lodging, food service, tourism e-commerce, gaming, cruise lines, and airlines.
Enz, Cathy A. - Personal Name
2nd
647.940 68 Enz h
9780470083598
647.940 68
Text
English
Wiley
2010
New Jersey
676p.
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